Family Colors

A man comes up and asks for a pant on a mannequin. It is just a basic grey khaki. So I show him where it is on the wall–yet again, I see the bright light issue, where the light sometimes makes the color look more prominent, whereas the mannequin is sitting in a dark shadow. So obviously, I already expect his reply.

“No, it’s not the same color. It looks different.”
Okay, sure, now you know more than me, why because you’re the customer? Are you the one who works with this clothes all the time? Are you the one who dressed the mannequin? Is this your specialty? I just tell him it’s the same color, and not to worry, it’s just the lighting.

Obviously, he doesn’t believe me. So he gets his wife and children and show them the mannequin and the pants. Then shows them the pants in the wall, the one I ‘claimed’ is the same color. And he gets her to agree the pants aren’t the same.

Really? Is having your family agree the color is different going to suddenly make them different? Is it suddenly going to transform into some similar shade of grey before our very eyes, like a chameleon there to trick our minds, making a joke of our lower intellect?  I’m sorry, it’s not going to happen. I don’t care if your entire family arrives in a van, and they all say, “Oh, you’re right, it’s not the same pant. The salesperson is lying to you because he doesn’t want you to make a purchase, because obviously he doesn’t need money to survive, to pay for rent, and eat. Obviously, he just wants to trick you and make you buy a pair of pants by deceiving you and tricking you, because he has nothing better to do with his time, let alone his life.” Yes, that’s it. You’re right, the grey you want is actually hiding, because it doesn’t want you to buy it. You are a genius, and so is your family, since you dragged them into it. Pray none of them need to pick paints the next time you redecorate your home.

Customer Types: Agreeing to Disagree

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