Posts Tagged ‘dress’

Family Colors

October 8, 2011

A man comes up and asks for a pant on a mannequin. It is just a basic grey khaki. So I show him where it is on the wall–yet again, I see the bright light issue, where the light sometimes makes the color look more prominent, whereas the mannequin is sitting in a dark shadow. So obviously, I already expect his reply.

“No, it’s not the same color. It looks different.”
Okay, sure, now you know more than me, why because you’re the customer? Are you the one who works with this clothes all the time? Are you the one who dressed the mannequin? Is this your specialty? I just tell him it’s the same color, and not to worry, it’s just the lighting.

Obviously, he doesn’t believe me. So he gets his wife and children and show them the mannequin and the pants. Then shows them the pants in the wall, the one I ‘claimed’ is the same color. And he gets her to agree the pants aren’t the same.

Really? Is having your family agree the color is different going to suddenly make them different? Is it suddenly going to transform into some similar shade of grey before our very eyes, like a chameleon there to trick our minds, making a joke of our lower intellect?  I’m sorry, it’s not going to happen. I don’t care if your entire family arrives in a van, and they all say, “Oh, you’re right, it’s not the same pant. The salesperson is lying to you because he doesn’t want you to make a purchase, because obviously he doesn’t need money to survive, to pay for rent, and eat. Obviously, he just wants to trick you and make you buy a pair of pants by deceiving you and tricking you, because he has nothing better to do with his time, let alone his life.” Yes, that’s it. You’re right, the grey you want is actually hiding, because it doesn’t want you to buy it. You are a genius, and so is your family, since you dragged them into it. Pray none of them need to pick paints the next time you redecorate your home.

Customer Types: Agreeing to Disagree

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What Size is that Mannequin Wearing?

September 10, 2010

A woman approaches me, because she wants a small-sized, purple shirt off a mannequin. I ask if she wants to look at the other colors, because we have several great colors to pick from.
“No, I don’t want another color. I want this color.”
I shrug, since she doesn’t want to even look at the other colors. I figure she really likes the purple color. So I strip the mannequin, putting the arms aside. I find the closest shirt right next to the woman, in small-size, and I place it on the mannequin. Mind you, it’s right next to her hanging. As I’m putting the arms on, the woman stops me.
“Wait, sorry, what size is that one?”
“Small.”
“I want that one, too.” She laughs. I chuckle a little with her, saying okay. I pull the arms off again, and hand her the shirt. She stands there watching me. So I get another shirt, small-sized, and I start to put it on.
“Excuse me, again, what size is that one?”
“It is small,” I sigh.
“Oh, can I have that one, too? Sorry, I’m being such a bother.” She laughs, and I just remind her there are several colors of these shirts right next to her. She just stands there watching me, and doesn’t move.
“Okay,” I whisper under my breath. So I get another shirt, I put it on, and guess what? Yes, she wants it. This time, I decide to just get a totally different shirt. Thankfully, she’s not interested in this shirt, and takes her collection away, as I finally slip the arms of the mannequin back into place.

Customer Type: The Blind, Micromanagement

Double Duty Dumb

August 23, 2010

First, I have an old man who is looking for two cuts of denim, one we carry, one we don’t. One is a high-rise, especially made for conservative men. The other is a higher-rise, but also baggy. We can call it Baggy. Well I show him to the high-rise we carry in-store, telling him the Baggy is only online.

A small, tiny woman gets my attention while I’m still helping the man. The woman asks me, “Hello, I can looking for a boot-cut,” she pauses for a long time, “For women.” Well that’s helpful. Suddenly, another small, tiny woman appears. I ask if they are looking for dress pants or jeans. They look at me blankly. So I take them to the denim, and they say they want the other option. At this time, most of our dress pants are on sale, including the boot-cut style.
I ask, “What size are you looking for?”
“One-petite.”
“We don’t carry that size in the store, they do carry it online. Our smallest size in-store is usually two-short…”
“Okay, two-short.”
“I”m sorry, these pants have been on sale for a long time, and all these pants are in larger sizes.”
“Do you have it any place else?”
“We do have some non-sale pants,” so I walk to another wall to show them the dress pants we do have in their size. Of course, these dress pants are flared-leg.
“I don’t want flare, I want boot-cut.”
“All the boot-cut are on sale.”
“Where are they?”
“We just came from there. We don’t have your size.”
“Here is a two-short.”
“This is flare-leg.”
“I don’t want flare, I want boot-cut.”
“We don’t have your size in boot-cut, only in the flare.”
“I want boot-cut.”
Anything I say, only gets a reply of, “I want boot-cut.” So I decide to walk away.

I find the old man looking at the lowest, tightest fitting jeans we have, which is entirely different from what he asked for.
I take him back to our high-rise denim.
“Where is the Baggy?”
“We don’t carry it in-store anymore. It is only available on-line. We do have a loose-style over here which is similar to the Baggy.”
“So that’s where the Baggy is?”
“No, it’s similar to the Baggy.”
“So where is the Baggy?”
“It’s only available online.”
“So what is that?” He points at the loose-style.
“It’s the loose-style.”
“Where is the Baggy?”
“We don’t have any, but the loose-style is the closest to it.”  Then I walked away. I can only take so much redundancy. How do these people find the doors to get out of their own homes?

Customer Types: The Blind, The Deaf, The Dumb, Micromanagement,  The Questioner