Posts Tagged ‘theory’

Retail Law

June 27, 2010

It is said within Hanlon’s Razor: “Never attribute to malice that which can be adequately explained by stupidity.” Though not the best adage of choice, it was the easiest to find.

I know not the name of this law I have in mind, but there is always that one idiot that will misinterpret or incorrectly read something. Don’t Get Me Wrong, Part 2 is a good example of this theory. For there shall always be that one person that misreads a sale sign, after it’s been up for several days, and cause all sorts of problems, where coworkers run around like chickens without a head, managers become aware and alert like dogs smelling bacon, and I am left rolling my eyes that one stupid person can cause this much trouble.

I myself have learned to deal with these people appropriately, without calling the entire store for help. Just the other day, and old woman comes up with a hat. She places it calmly on the counter, as I scan it. She looks at the price, and I’m already ready for her reply.

“What? This isn’t on sale?” She sounds like she’s just found out her diamond ring is zircon.
“No, this is full price.”
“But the sign,” she points vaguely in the direction where I know the hat is. It has sat there for over a day, near our signs announcing the store sale–‘Take an additional blah-blah percent off all sale items!” Hurray for sales, right? They do bring the best of the people out of their caves into the bright lights of society, which they have so little normal, proper interaction with. Those people who lack social skills. Those people who are only brought out by sales. Those people who are obviously the least irritating people to deal with. Not. “The sign says it is on sale!”
“The sign says sale items have an additional discount.”
“The sign is right above the hat.” Actually, it’s hanging on shirts above the item, which used to have a promotion on those shirts. [I am left to assume, she would have had the same argument even if the original sign said, “Special, All Shirts 50% off!” “But the sign says the shirts are 50% off, why isn’t this hat also 50% off, it’s right next to the sign.” Pfft.]
“The sign is an announcement.” I point all around the store, which might be the first time she’s looked up from her feet today, breaking her hunched-back finding she’s actually a homo-erectus. Lo-and-behold, signs are on virtually every fixture announcing the additional discounts on sale items. “It is telling people all sale items have an additional discount.”
“It was right above these hats!” She glares at me. I have no idea if she’s trying to use force or her age to get a discount.
“If it was on sale, you would get the discount.” I am unmoved. “If you sign up for a card, you can get a discount.”
“Fine, I don’t want it.”
“Okay,” I take the hat, turning around, and putting it on the counter. I turn back, finding her still glaring at me, as if her admittance of ‘not wanting it’ was supposed to make me balk, and shudder, quivering under her power of trying to rape us of the money we are already losing by having this ridiculously high sale discount. Woman, we’re already taking a loss just selling these sale items, why would I want to sell full-priced items at such a discount?

Obviously she hasn’t read this: Diminishing Returns.

So she stares at me more, without saying anything. This continues for about ten more seconds as she walks away, and looks at each and every sign announcing our sale. I have no idea if it sunk in, but those signs were everywhere, and none of them said, “Hey, these are on sale!” “Hey, everything is on sale!” It always saddens me when I find people have lived this long being ignorant and no one has ever set them straight, or at least taught them to have some sense of embarrassment when they act like they’re stupid. I rather not ever be caught acting with stupidity, or be seen as cheap, too. But, that is just me.

Customer Types: The Blind, Capitalist,  The Dumb

Advertisements

The Mirror

May 9, 2010

I have read many different theories on mirrors. Some discuss how intelligent creatures can recognize themselves in a mirror, versus other less-cognizant creatures who see a reflection as a competitor, a friend, or a mate yet not recognizing it is them. There are theories which say we develop a sense of self, of being, when we first stare into a mirror–because we are no longer disembodied, but we actually see and know what we look like and in our minds we fully exist from this point on. We see, therefore we are. A mirror does much to tell us about ourselves.

The store I work at has a doorway which divides different sections of our store. I have so many people who walk by that door, look directly at it and then continue walking. They then approach me, asking, “Where is your other sections? I can’t find it.” I tell them they just walked past it, and they reply, “Oh, I thought that was a mirror.” Really? What does this say about you, oh customer?

Oh so curious that someone can look upon a doorway, mistaking it for a mirror, admitting this mistaken fact, and yet they themselves were not in their imaginary mirror–they saw no reflection. Either these people are vampire-lovers, which are in high demand these days, and they found total elation and self-completion in the idea they no longer have a reflection, or there is something significant about intelligence and the fact people can’t recognize they have no reflection in a mirror.

This would be like believing stairs only go down–so how do you get back up? Or asking how much wood can a woodchuck chuck if a woodchuck could chuck wood? Does a falling tree make noise if no one is around to hear it? Money is power, time is money, yet humanity created both of these abstract concepts and allowed them to control us all. Humanity has forgotten what it has created and lost control over its creation. Ah, humanity, you make me cry. You make me weep.