Posts Tagged ‘signing’

Where is your Flare Jeans?

November 13, 2010

We’re utterly busy and a woman comes up to me, with a tone of attitude, “Where is your flare jeans, I can’t find it anywhere.”
“Oh, they might have moved it.” So I walk her to where it used to be, and there it is, still in the same area. “Here it is.”
“That is not flare jeans!” I’m taken aback by how sure and how arrogantly she states this.
I bend over, picking up the jeans, turn over the tag and show it to her–it reads, “Flare jeans.””
Why question the people who work there, about the product they work with? And why does no one apologize when they’re so totally wrong? Is it that sales people are either wrong or invisible, but never right?
And, she signed up for a credit card, which means we’ll be seeing her again, real soon! There is no end to the feeling of thrill.

Customer Type: The Blind, The Dumb, Unapologetic

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Credit Card Signature

October 26, 2010

This is definitely a short, but weird story. Obviously, by now, many people have seen the credit card machines where you sign on the digital pad. It never quite looks like your signature, kind of like a liquid version of the original. Either way, a woman swipes her card, and before anything else can happen, she starts to rub the corner of her credit card on the digital screen. I don’t know exactly what she’s doing, because it looks like she was rubbing off crap from her credit card onto our pad. The signature capture screen appears, and she then grabs her card and starts to rub hard against the screen. I finally realize what she’s doing, she’s trying to sign the screen with her credit card. It makes a loud, irritating sound like nails on a chalkboard–I can definitely tell she must be a very irritating person to live with. After trying this for several seconds, I stop her–leaning over and giving her the pen which is actually made to sign on these digital pads. I don’t know where she’s from, or the kind of pads she’s used to signing, but I have yet to see one that you use your credit card to actually sign.

Customer Types: The Dumb