Posts Tagged ‘sandals’

The Scavenger Hunter

June 14, 2010

When a woman or a man comes to me saying they’re looking for some clothes for certain weather, they want certain details, colors, etc. and possibly several outfits to mix-and-match with–I am more than glad to help. This is called Building a Sale. We can walk around and discuss what colors they already have, and what will add to or expand their collection. We can talk about the places they’re visiting and where they are from, to get an idea of what is versatile and has long-lasting use. It is my pleasure to find them some of the coolest items we have, some of the most interesting choices and color palettes.

When someone comes to me with a random shirt out of the sale area which has been out for weeks, asking me to find another color or size–I am less than glad to help. Especially, when they follow me around. Especially, especially, when they pick up more items and then ask for that, because they have developed the mutant power to find the last one of every item as long as it isn’t in their size. Really? Maybe you need a mutant seeing-eye-dog who can smell sizes for you instead? I have customers that actually want to buy something.

There is an old woman who comes with her daughter and without missing a beat, they will send me on more scavenger hunts than a pirate holding a map with one-thousand giant, red ‘X’s written on it.
“I want that scarf, where is it? Do you have more?” When I can’t find it, noting they are two on mannequins, I go and pull one down. “I want the other one, too.” She needs both of them to compare, but will eventually give one back so I can climb back up and put it on the mannequin again. I walk away, and a minute later, “These sandals, do you have them in a size-8?” There is only one left in the store, and it’s the wrong size, so I tell her. “So you don’t have any in a size-8?” She asks me rudely and exasperated, as if she’s been looking hard–but instead, she had someone else looking for something for her while I looked for the shoes. I snort silently, as I tell her it’s probably on a mannequin. So I go around, lifting our twenty pound mannequins in front of her, crouching on the dirty floor, trying hard not to drop them as I check their feet; she follows me around, watching. They are all size-9. By the time I make it to the front of the store and have checked nearly a dozen mannequins, she says, “Oh you poor boy, nevermind already.” After asking me to find a pair of shorts, a belt, and a bag, she pulls me yet again and points at a display way up on top, “I think I know where the sandals are.” My face is blank, but I get the sandals, and amazingly, they are the only size-8’s left in the store, used as display pieces. They needed to put pins in the sandals for this display, and I take them out, handing them to her, and she starts to ask, “Is this okay…” As I walk away. I really don’t care, if you don’t want them, just throw them somewhere. I already destroyed five visual displays for you. I look around at all the other customers who are actually buying things, and actually need real help, but instead I’m stuck with this old woman.

I go into the fitting room saying I can’t handle this woman anymore. All I’m doing is scavenger hunts, for nearly an hour, and the place is busy. So I trade places with the person in the fitting room and they go to the sales floor to find the woman. “Where is she?” “Trust me, she’ll find you.” Of course, you already know whats going to happen. While I’m hiding in the fitting room, she arrives with her daughter to try on everything I had to pull off, pull down, and pull out for her. I clench my fists and bite my lip as I give them their room. “I can’t find them,” my coworker comes back. “Yes, because obviously, she had to come and try it while I’m in here.”

So we switch again, and I run to the front of the store to hide. Gosh, guess what, she comes looking for me in the front of the store to find something else for her. My eyes roll into my head…

The very next day, I’m working, and seriously, she’s there again. She greets me with a look of disdain, “Oh, it’s you again!” Wow, I was thinking the exact same thing! We must be soul-mates. She automatically asks me to find some shorts she can’t find, thankfully they’re too big to be on a mannequin. I search everywhere and find nothing, saying maybe a shoplifter stole it. And then, I look in the same pile she’s standing by, and it’s right there. Wow, now she’s being a pain-in-the-butt and a waste of my time. I run away to hide for a while, and as expected, when I appear on the sales floor she’s standing there and says, “There you are, I need you to find something…”

Why? Seriously, why? I hate being reduced to a retail slave.

Customer Type: Capitalist, Micromanagement, Scavenger Hunter

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The Old Man and the Bag

May 15, 2010

Chapter One.

He was an old man who wandered alone in his flip-flops through the mall I work and he had in his pocket eighty-four dollars and seventy-nine cents always without buying anything new. In the first forty days he bought and returned the same bag over and over again. But after forty days we were without his bag, and my managers had told me that the old man was now definitely and finally crazy, which he showed by yelling at me, yelling at himself, and I had called the managers to deal with him, because his bag was gone, and he was mad. I had seen the old man come in each day to buy a bag then return it, saying he’d come back and buy it later and I always had some naive coworkers help him, listen to him rambling about his son and daughter, who probably do not exist, while holding onto the bag he’d buy and return, then buy and return again. His clothes dirty, aged and wrinkled, it looked like the flag of permanent defeat.

The old man was thin and Asian with deep wrinkles on his forehead, which creased whenever he spoke. While yelling at himself, he once left his clothes and Walkman in our tables, and then went away, forgetting he even did so. We returned it to him when he came back again. He came today, asking for his bag, but it was not there. We had finally sold them all. He yelled at me, telling me to prove they were all gone, to show him there were no more. Is this an oxymoron? He would not stop yelling. I ruined his habit, his daily routine which made him feel safe, for he is a crazy man that I once pitied and humored for his loneliness. Yet, I despise being yelled at and threw him to a manager instead. From now on, I will not be helping him anymore.