Smacked by a Customer

This isn’t a story of abuse, but one of indecency and a lack of social etiquette. Mind you, I have been clapped at like a dog, and waves to come like a dog; I have had someone pound their knuckles on the register demanding me to apologize for something I didn’t do; been mistaken for a skinny Chinese boy by an old woman who was obviously racist; been told the fact I have a penis means I can’t help them find clothing, I can go on about two-hundred times more. Either way, this is the first time I’ve actually been physically touched my a customer, which basically ruined the rest of my day.

I was calmly going through the crowd putting away clothes, greeting people and helping them. I wasn’t hiding, nor was I trying to be invisible. Out of nowhere, someone smacks my arm, and I’m thinking it’s some old friend. Instead, it’s a customer I don’t think I’ve seen before, but I’m sure isn’t a regular, yet also looked vaguely like ‘they all look the same to me’.

After she smacks me, I look at her, and she say, “I need the sweater in the window, there!” She points. I just stand there, speechless, as she walks to the front of the store. She looks back at me and waves me to follow. I had half-a-mind not to, but human decency and manners is something I’ve learned human beings don’t really learn, and when they do, they consider it something they can turn off and on when the situation befits them. She shows me a sweater, I don’t even look at. I tell her someone will get it, because I’m definitely not going to strain myself in the least to help someone who speaks English, and couldn’t just say, “Excuse me, I need help,” or the usual, “Do you work here?” Someone who can communicate in my own language, but their best form of transmission is by hitting you–this says a lot about her home situation and childhood, all wrapped up like a present to the world.

I get someone else to help her, so she can annoy and irritate them instead–which she does, because you can always tell when ‘they’ll be one of those people’.

As an added story, this automatically brings to mind a situation where a customer demanded to return an item which was old, with no tags, used, and no receipt. The cashier refused, saying it can’t be done. So the customer reached over and shoved the cashier. This was one of those 0.01% chance moments when a District Manager was standing nearby with the Store Manager. The DM rushed forward and said, “Excuse me! You are never allowed to touch my employees like that, ever! Who do you think you are? You are also no longer allowed in any of our stores. You are permanently banned and if I see you in a store, I will have you escorted out. Take your items and leave.” Or something to that point. If only, right?

Customer Types: Modern Slave Owner

Advertisement

Find it, Find it!

I’m walking around, minding my own business; I’m also working, which means my business is dealing with customers.
“Excuse me,” a woman comes up behind me.
I greet her, and she says she’s interested in this shirt she saw. I walk with her to find the shirt, which is now on sale. She’s excited, asking me to please find it, because she wants it very badly. I search through our sale wall, but I find nothing. Nothing is in her size, and the mannequin is wearing a shirt too large. She asks me to check in the back, because she wants it really badly. If I need to, she also wants me to call other stores, just in case. She has to have it!
I search in the back, and there it is, hiding. I bring it back to her, triumphant. She cheers and claps. She’s so happy to have the shirt. She looks at it, finally holding the shirt we’ve been looking for. She looks at the price-tag and looks at me. How much is it?

I go to the register and scan the price. It’s about $30, and I tell her this.
She looks at me, looks at the shirt, then pushes it at me.
“Nevermind, I don’t want it.” Then, she leaves.

If I were a knight errand slaying a dragon for my princess, only to be rejected after I succeed in this titanic endeavor, I think I’d go princess slaying instead.

Customer Types: Capitalist, Micromanagement

One Button to Take a Number Two

I’m standing near the restrooms, mainly because I need to pee and I see a woman rush in. Our restrooms have lights which turn-on automatically when you walk in, and turn-off when there is no movement for a long time. This must be something revolutionary for some people, basically a way to save electricity and not kill the planet so quickly–every place should have some. Anyhow, the woman half-opens the door, not seeing light presses the button inside, which basically turns off the auto-switch. Now, the light will not turn on at all. So she enters and there’s darkness, but she closes the door behind her.

I’m standing there in the distance, confused as to what you can actually do in total darkness other than possibly washing your hands–I imagine a very wet toilet-seat. Soon, I see her open the door slightly, using her shopping bags to prop it open. Okay, I have no idea what she wants to do, but our restroom is small–there is only one toilet and one sink. There are no stalls, it is just a room. I’m standing there, my bladder is quite ready to burst, and I realize either she’s doing her make-up in that darkness or taking a rather long poop.

Either way, I can’t take it anymore. I ask one of my co-workers, a girl, to just go over there and you know, pretend she needs to pee, and act all surprised when she opens the door in case there’s too much to see–i.e. legs in the air or panties to the floor. So I back away a little and hide behind a fixture.

I hear knocking. “Oh, is someone in here?”
“SOMEONE IS IN HERE!” I hear a very angry voice, yelling at her.
“But the light is off…”
“YOUR LIGHT DOESN’T WORK!” She screams back. “I’M USING THE BATHROOM!”
“You just press the button,” and my co-worker blindly tries to find the button. I see her covering her face, looking away. When she does press it, the lights turn on, and my co-worker runs away. Thankfully, I can’t see anything from my angle.
A few moments later, the bags disappear and the door slams (yes, angrily), then the lock turns with equal aggression.

My co-worker comes up to me saying, “She was taking number two! It smelled so bad! It smelled so bad! I can’t believe she was on the toilet in the dark!” My co-worker starts to laugh, walking away.

I, on the other hand, still have to pee, and definitely do not enjoy peeing right after someone else drops the bomb. I’m forced to go elsewhere, mildly amused with the situation.