Posts Tagged ‘modern-day’

Inner Beauty, Ugly Folding

October 31, 2010

As I watch people shop, I get an idea or a glimpse of who they are inside. There are some people with perhaps compassion or sympathy, understanding or wisdom, whatever it may be, it affects how they shop in a retail store. Some customers browse throwing everything up into the air, destroying neatly folded piles, acting like clothing grenades. There are other people who carefully lift piles to find their size, and they attempt to put back the clothes the same way they found it–even if they don’t do it perfectly, they do try.

The beautiful folders may have worked in retail, often saying they used to and they totally understand how frustrating it is, and how chaotic it can be, especially with customers. Then there are those people who have no idea. Either they were born with a total disregard for the world of retail. Some people use shopping as an outlet for their irritation and stress. Some people see it as revenge for their time working in retail–now they don’t need to be the one folding. Others see it as the benefit of modern day slavery–these people are here to serve you, even if you buy nothing, so you might as well belittle them and use them to the extent of your money’s worth, you don’t need to give a damn.

This shows the depth of one’s inner beauty, which is often reflected in so many other places and ways. We watch all those television programs with people who try to look beautiful but in the end, you pity them, you hate them, you wish no good to them–they are jokes, because they don’t even know they are. As I walk around the store, and I watch the people throwing clothes around mercilessly, as if they were giants on a battlefield of gnomes, I kind of pity them for their lack of understanding–being able to see outside that one-foot shell that surrounds their ‘reality’. There is no guarantee those kinds of customers will buy more or less. Just as much as there is no guarantee a customer who is kind and nice will buy more. Yet, one customer will be far more enjoyable to work with, because you already know on the inside if they’re beautiful or not. The ugly ones are rarely the nicest people you’ll meet. The ugly ones really show how ugly they can be, once you start to help them.

One time, I left a fitting room with clothes I didn’t want, and the salesperson was amazed, saying, “Wow, you even folded it perfectly!” Yes, because maybe I’m beautiful on the inside. Or maybe I’m not some selfish moron who adds ever so slightly to the chagrin and nastiness, the bitterness and irritation of the world. Every one of us, every moment, has an opportunity or a chance to stop negativity, even in the smallest of ways. Very few of us realize this.

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Walkie-Talkie Stalker

June 30, 2010

One day, I was walking around in the store, and I hear an unfamiliar voice on the walkie-talkie.
“Hey, you lost something.”
I look around, but I don’t see any new people working today.
“Hey, you.”
I look around, but no one is talking to me. I decide to go about my business, thinking one of the salespeople are playing games with someone.
“You, in the black dress. You’re bending over, folding clothes. I see you. I’m right behind you.”
Okay, that’s definitely not me, but I know who they’re talking about. I go up to my coworker, who models during her spare time, and ask her what’s up. I see her looking around, she’s flustered and angry. She tells me she doesn’t know who is talking on the walkie.
“I see you folding clothes, over there in the black dress.”
“I don’t know who that is, but it’s f-ing annoying,” she tells me. “Hello, who is this?” She says on the walkie.
“I see you,” the voice says again, “I’m right behind you.”
Soon, this older, Caucasian man man walks up to her, saying someone must have left this laying around, and hands her a walkie-talkie. He laughs saying he was just joking around. It was he who spoke on the walkie. She doesn’t say anything as she takes it from him.

After, she and I have a conversation about how creepy that man was. Especially, the fact he thought it was okay and fine to say those kinds of things, like a stalker, for everyone to hear, while referring to her. How oblivious was he to understanding just how scary, and possibly illegally immature he was being? I mean, I know some customers view us as modern-day slaves, there for their amusement, to abuse, to use to get things, and otherwise boss around to make themselves feel bigger than they really are in their real mundane lives, but there are times when you just cross the line–but how do you not know it? How does someone think sounding like a creepy stalker in a public place, where someone is working, how is that funny or appropriate? Because Retail Law does say these people will always appear, and there will always be at least one of these people who do or think these things are right. Oddly, mostly everyone else just thought it was a coworker and disregarded the situation entirely, ignoring the entire conversation. Of course, that says a lot about us, too, doesn’t it?

Customer Types: Capitalist, Modern Slave-Owner, Sexual Discriminator

My Nightmare- The Little Person

April 30, 2010

Dreams say a lot.

So a little person came up to me in my dream, asking for this item. I scan the item, and it says we might have one available. I’m searching, and the little person appears again, yelling, “Did you find it yet?” And I say I’m still looking. So he/she/it, I don’t know what gender this person was, decides to follow me. The person points here, “Did you look over there?” The little person looks there, “Did you check here?” And I try to search, but before I can even start, he’s telling me to look somewhere else. I’m getting overwhelmed by his chattering, so I try to hide in the stock room, but he’s there, too, chasing after me. He won’t stop. He just keeps asking if I found it, and when I say I have not, he keeps telling me to look in different places, demanding me to do it because he’s a customer. At this point, I’m just trying to hide, hoping he walks by without seeing me, but he always spots me. No matter what I do, he pops up and appears, “Where were you? Did you find it yet? Keep looking!” By this point, I’m running, turning corners, looking over my shoulder, slamming doors, but he keeps coming, he won’t stop. He just keeps going on and on, “Why don’t you check over there? Why can’t you find it? Keep looking!” By now, I’m running down a tunnel that doesn’t end. I see windows that look into offices, but I don’t see any doors. I turn corners, but realize I’m just running in a big circle and the little person is right there behind me, he won’t leave me alone. I can’t escape. I can’t escape…

I wake up sweating and tired, turning off my alarm. I am half-thankful my alarm saved me from the little person, but I am also sad, I have to eat and get ready, because I work today.

Dreams say a lot. I know the customers are small people in many ways, but dream of themselves as big, important people. You are greater than others, until you think you are. These people demand, they order, they act like they are bosses; they treat you like a slave, acting like you’re less than human because you are ‘there to serve them’–because society has taught them customer service is modern-day slavery; or I should say post-modern slavery. No matter what I do, they are there, squeezing through little holes, searching for me, so they can belittle me, make themselves feel bigger, and just enjoy the fact they ‘think’ they can tell me what to do, because they have something called money.