Posts Tagged ‘light’

Navy Ts.

February 23, 2012

I’m in the process of putting away clothes, and a woman stops me. She’s dressed in a basic T-shirt–and by basic, I mean one of those free shirts you get from volunteering at activities, not one you’d pay for as athletic and comfort-wear. She is also wearing an aged, khaki short, and dirty tennis shoes. I am telling you this because as a salesperson, you can get an idea of what your customer might be looking for based on their ‘wardrobe’–because many people come to shop in what they feel comfortable in. Some people will dress beautifully to shop, because they feel ‘comfortable’ looking good when they go out; the same with people who wear Ts, old shorts, and dirty tennis shoes. With this information aside…

“Excuse me, do you have any navy blue T-shirts?”
I stand for a second thinking about her question, and observing what she’s wearing, as I look around me. I answer her, matter-of-factly, “No, I’m sorry. We mostly have these shades of light blue, and these other shades, but no navy blue.” I point out the styles of T-shirts nearby, and the color assortment we carry. I tell her how the season is currently vibrant colors–and for those who¬†know Spring, this includes pastels, etc.
She just looks at me, and turns, maybe 45-degrees. She doesn’t even take a step away from me, and asks the nearest coworker, “Excuse me, do you have navy blue T-shirts?”
Seriously, what the hell? I’m standing right here, I can still hear you. So my coworker takes her on a ‘journey’ around the store to show her all the shirts she ‘won’t’ want. By ‘won’t want’, I mean literally, I just explained her outfit, and my coworker is showing this woman all these frilly navy blue tops, and other tops which don’t match this woman and she wouldn’t even appreciate. Even worse, my coworker turns and asks, “Hey, this is navy blue, right?” Because the woman is arguing that it’s not navy blue. Seriously, if she doesn’t even know what color ‘navy blue’ is, why is she looking for it?
I answer distantly, “Sure, if you think so. Yeah.” I just walk away.

You see, as a customer, when I’m looking for something specific, I hate when salespeople give me the run-around and ‘try’ to push a sale on me showing me ‘other options’. If I ask for a silver cardigan, I don’t want to be shown red, white, or blue cardigans. I don’t want to be shown a mock-turtle neck. I don’t want to see polos, nor do I care about your specials or sales. I’m looking for a silver cardigan, if you don’t have one–say you don’t have one. Don’t waste my time. Let me look for what I need, and if anything, tell me where I can find my cardigan. Thus, I tell people if we have or do not have what they are looking for, and I give them advice where to look–if I know anyplace. I would not be like a coworker trying to show ‘other options’ which aren’t even what I asked for.

Customer Types: The Dumb

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One Button to Take a Number Two

February 27, 2010

I’m standing near the restrooms, mainly because I need to pee and I see a woman rush in. Our restrooms have lights which turn-on automatically when you walk in, and turn-off when there is no movement for a long time. This must be something revolutionary for some people, basically a way to save electricity and not kill the planet so quickly–every place should have some. Anyhow, the woman half-opens the door, not seeing light presses the button inside, which basically turns off the auto-switch. Now, the light will not turn on at all. So she enters and there’s darkness, but she closes the door behind her.

I’m standing there in the distance, confused as to what you can actually do in total darkness other than possibly washing your hands–I imagine a very wet toilet-seat. Soon, I see her open the door slightly, using her shopping bags to prop it open. Okay, I have no idea what she wants to do, but our restroom is small–there is only one toilet and one sink. There are no stalls, it is just a room. I’m standing there, my bladder is quite ready to burst, and I realize either she’s doing her make-up in that darkness or taking a rather long poop.

Either way, I can’t take it anymore. I ask one of my co-workers, a girl, to just go over there and you know, pretend she needs to pee, and act all surprised when she opens the door in case there’s too much to see–i.e. legs in the air or panties to the floor. So I back away a little and hide behind a fixture.

I hear knocking. “Oh, is someone in here?”
“SOMEONE IS IN HERE!” I hear a very angry voice, yelling at her.
“But the light is off…”
“YOUR LIGHT DOESN’T WORK!” She screams back. “I’M USING THE BATHROOM!”
“You just press the button,” and my co-worker blindly tries to find the button. I see her covering her face, looking away. When she does press it, the lights turn on, and my co-worker runs away. Thankfully, I can’t see anything from my angle.
A few moments later, the bags disappear and the door slams (yes, angrily), then the lock turns with equal aggression.

My co-worker comes up to me saying, “She was taking number two! It smelled so bad! It smelled so bad! I can’t believe she was on the toilet in the dark!” My co-worker starts to laugh, walking away.

I, on the other hand, still have to pee, and definitely do not enjoy peeing right after someone else drops the bomb. I’m forced to go elsewhere, mildly amused with the situation.