Posts Tagged ‘economy’

Justifying Obesity

September 23, 2011

“This is the United States, why the hell don’t stores carry larger sizes?”

My customer goes on a tirade, yelling about the fact we do not carry his size 40, and beyond–I also assume other stores in the mall also do not carry his size. He’s so upset while ranting about the size of American people and the fact obesity is so rampant and thus stores should cater to them, his wife is patting his shoulder calming him down. After justifying his obesity for the store, and venting his frustrations at me, even though I honestly tried to help him find is size in black slacks, he throws his clothes down and walks out of the store. Now, I felt about compassionate for him, though not as much as I do for short people whom cannot even fit our shortest clothes and must either hem everything shop in the children’s section nor people whom have extra large thighs or calves or rear-ends, for these are often genetic in origin. Some obesity is genetic, we know as a country, especially the United States of America, this argument only goes so far because many of us were raised on fat and grease, fast-food, unhealthy eating, and growing up with the worst habits possible because of our wealthy spoiled social self-beliefs. Shall I include smoking, too?

In a country where ‘super-size me’ is an epidemic being curbed, you’d wonder if society is being helped out by making it harder to acquire the largest sizes; where extremely heavy-set individuals must pay for two plane seats to ride, if they do indeed take up two seats; even the ideal of having a super-heavy duty-sized car comes with additional taxes and prices just because of their sheer size, which is obviously a detraction, but still worth noting. I don’t often hear an argument from large people who fly on planes saying, “I only wear size 44-pants and XXXL shirts, I can only fit so much in a suitcase, obviously you shouldn’t charge me for extra luggage, because this is a vacation I’m going on I need a minimum amount of clothes and it won’t fit in one suitcase!”

Honestly, when I first started working in retail the topic of size came up, and the cost of clothing. I did argue that larger sizes should cost me, of course I was surrounded by much larger coworkers whom were upset with my remark, and of course took this in the most illogical way possible, commenting how fat people are already ostracized and discriminated against–as if gay people, and straight men aren’t discriminated and prejudiced in the fashion world as well? How many times do I have to act more girly just to make a woman believe what I’m telling her? Or how many times I’ve been passed up by a customer so they can ask a sloppy dressed new-girl her opinion just because she lacks a penis?

Either way, let us say you walk into a fabric store and you find a roll of fabric you love for $5. You find another roll of the exact same fabric, yet lo-and-behold, you can get two yards for the same price! Would this make sense to you? Would you pay for one-yard of fabric for $5, if you can get two-yards of the same fabric for $5? If you pick the first option, I really need to find something to sell you. Obviously, you’d want more fabric for the same cost. When I’m shopping for denim fabric in the sale section, do you think I’m going to buy the smallest sizes available? Not when I can purchase the largest size and get twice as much fabric for the same cost. You know, some companies are catching onto this, they may call it shrink, but they will charge more if you request larger sizes, because realistically it costs more for more fabric. Hopefully they charge less for the smaller sizes, too. They don’t offer a ‘super-size’ for free (unless it’s a special deal) and they definitely won’t charge you the same price for the kid’s meal. Why? Because of economics.

Also economically speaking, if we consider medium to be the median or middle-size, and this size was chosen as the average size of most human beings in the region–thus American and European sizing is different (I hope you already knew this). Depending on the market in the surrounding area, medium should be the first size to run out–small and large should be secondary, and thus extra-small and extra-large would be the hardest to sell. Time-and-again I used to have extra-extra-large customers come in and raid the sale section, amazed at all the deals they could find–because no one was buying them, because so few customers came in looking for it. Economically speaking, to remain profitable I would make the extraneous sizes harder to acquire. Yet, the sizes are still available online for purchase, which today’s customer didn’t find comforting.

Returning to the subject at hand, justifying obesity, defending obesity, sometimes society does things which I personally acknowledge. The movement away from the popularity of smoking for example, wonderful. The social outcry to environmentally friendly, astounding. The American movement to stop being the most overweight country, to bring health and consciousness back into our lives, and trying to break through the hurdles of self-created weakness and lack of accountability with one’s personal well-being and social inadequacies, especially on a world-class scale, I approve. Just as much as customers need to learn how to treat other people like human beings, they also need to break through other beliefs they grew up with and stop using them as crutches. Some of the most brilliant people emerged from the poorest regions of the world. It is not because they allowed the world they were born into to control them, it is because they capture their own self-worth and belief to take them where they wanted to be.

 

Advertisements

How a Store Stays Open

October 19, 2010

This might be redundant, but that’s okay, I don’t mind. I, the salesperson, have recently been relegated to the cash registers for most of my shifts. I, in turn, go to sleep and wake up with a sore back and tense irritation. I, now, have to stand tied to the registers, because I can only go so far before I have to run back, saying, “I’ll be right there.” I have to watch my coworkers either selling or not selling, while stuck at my most disliked place in the store.

This is okay on days when I have a strong seller to replace my presence on the sales floor. There are some people who can make massive sales, beyond even my capacity–people who understand how a store stays open. How? Well, we can consider the other people I must watch from my perch. These people are folding, making the store pretty, maintaining sizes, etc. (Sometimes, it’s okay, when the store manager orders it, because whose to disagree with the store manager?) Yet, tied to the register, I try to help people, try to send them to the fitting rooms, try to see how they’re doing. While I hear the folders say, “Yeah, take any room,” while standing by their pile barely giving notice to the customers.

How does a store stay open? Is it because you make everything pretty, does that make people want to buy your merchandise? If you say yes, then never, ever open your own retail store. Ever. It is the act of selling, finding what someone is looking for–even if they don’t know they’re looking for it. It is the act of placing clothes in their hand, being a sales person–what do you think that means? A salesperson is a folder? Yeah, right. I think not. Even if you spend all your time making the store as beautiful and folded as possible, that does nothing.

Customers are here to shop, the purpose of a salesperson is to move the merchandise so you don’t need to fold it anymore. If it’s sold, it can’t be folded. If it’s sold, that’s money in the bank. The longer it remains unsold, the longer we have to keep folding it, and the more money is wasted on rent, pay, etc. I mean seriously, beautiful folding isn’t going to pay a single bill.

What makes it harder for me is the fact I know each sale contributes not only to the store, but to the hours each coworker has to work, each paycheck they get back. And I look at people who are ignoring customers, who have the freedom to speak to every customer, to offer them help, and instead, I see them touching clothes. When I am on the floor, I greet every single customer–rude or not–and you understand why I get so many horrible people, because I actually do talk to everyone. I want everyone to find something, even if they only spend $10, that’s far more than nothing.

I have tension and irritation, because I don’t know what I’m surrounded by anymore. I don’t know if it’s colleagues or competitors, because some people are working real hard to make sure other people have no hours, so the store makes no money, and helps people lose jobs, especially when the economy is already so bad.

Shoplifter: The Rise in Retail Theft

June 12, 2010

Retail Theft Rises, Driven by Online Reselling
This is a short, obvious article about retail theft (shoplifting) and the amounts it has risen since economic hardship hit the world. Everyone gets hurt, but with billions being stolen and resold online, there is a problem. The interesting move is by these stores pushing legislation to make retail crime a federal offense. Yes, it hurts the stores, which hurts the employees, and further hurts the economy in this way–but can’t we just red flag them, cripple their credit score, and/or just give them some time in jail? I think community service programs that utilize their thrifty fingers would also be useful, like pulling weeds, picking fruits, or sorting coffee beans. Today, I will look forward to my shoplifter crowd, so I can discuss the rise in retail theft and what may soon be a federal offense. Now that is entertainment.