Posts Tagged ‘dressing’

What Size is that Mannequin Wearing?

September 10, 2010

A woman approaches me, because she wants a small-sized, purple shirt off a mannequin. I ask if she wants to look at the other colors, because we have several great colors to pick from.
“No, I don’t want another color. I want this color.”
I shrug, since she doesn’t want to even look at the other colors. I figure she really likes the purple color. So I strip the mannequin, putting the arms aside. I find the closest shirt right next to the woman, in small-size, and I place it on the mannequin. Mind you, it’s right next to her hanging. As I’m putting the arms on, the woman stops me.
“Wait, sorry, what size is that one?”
“Small.”
“I want that one, too.” She laughs. I chuckle a little with her, saying okay. I pull the arms off again, and hand her the shirt. She stands there watching me. So I get another shirt, small-sized, and I start to put it on.
“Excuse me, again, what size is that one?”
“It is small,” I sigh.
“Oh, can I have that one, too? Sorry, I’m being such a bother.” She laughs, and I just remind her there are several colors of these shirts right next to her. She just stands there watching me, and doesn’t move.
“Okay,” I whisper under my breath. So I get another shirt, I put it on, and guess what? Yes, she wants it. This time, I decide to just get a totally different shirt. Thankfully, she’s not interested in this shirt, and takes her collection away, as I finally slip the arms of the mannequin back into place.

Customer Type: The Blind, Micromanagement

Customer Comment: Do I Just Go Into Any Room?

July 24, 2010

There are customer comments that irk me to no end. They seem like a social norm, as so many people say it to me so often from so many different cultures. They walk into the fitting room, walking by me as if I don’t exist, then they turn around and ask, “Do I just go into any room?” Well, you just walked by me like a wall, why stop now? What am I doing in here, being paid to be a statue? Of course, I enjoy standing around and all I do is clean after you people, like you’re grown children who have to return things inside out, with deodorant stains and lipstick marks.

You know, people in fitting rooms have different duties, and depending on how you actually treat them, you might find out what they are. Many fitting rooms with attendants aren’t just there like a restroom attendant handing out towels waiting for a tip, while thinking about topics for the next American novel. Workers in the fitting room can actually help you find sizes, help you build an outfit, offer you suggestions, and a multitude of other things. If the first thing you do when you walk into their work-area is ignore them, then ask, “Do I just go into any room?” you’re already losing many opportunities for real and actual help. Many times you create the world you live in–if you act like a jackass, people treat you like a jackass. Think about it. In the end, so many of my coworkers seem used to these “Do I just go into any room?” customers, that they stand there and waves vaguely at a wall of doors, while saying, “You can take any room.” In actuality, they should be helping you to a room, saying they’ll help you, already offering suggestions, and trying to help the store make money.

Maybe the next time you walk into a fitting room, you can ask to try the clothes on. It’s not like retail workers are already demeaned in so many other ways.