Posts Tagged ‘crazy’

Crazy Old Lady

November 6, 2010

So I’m at the cash register, and these large-sized, angry-faced women (read this as their normal face is a frown, so when they do frown, they double-frown) are asking for a manager. They are complaining about some discount coupon.

“That crazy, old lady on the other side (the other register), said we can’t use this coupon for this discount!”
“I’m sorry,” the manager says, “Let me look at the coupon.”
“I went to your other store, and they let me do it!” (It reminds me of when a baby says, ‘Well daddy said I could!’, after the mother says no. Sometimes, companies need to be on the same page.) “That crazy old lady is always mean to us! She never gives us good deals. She always says no!”
“I’m sorry,” the manager says again, “That’s what happens with the employees who have been here for a long time, they go by the rules.”
“Well, your other store let us to it. She’s always mean to us, she’s never nice about anything!”
So the manager goes through the transaction and shows them the screen, “I’m sorry, even our computer won’t let us do this, it isn’t just her.”
“No, your other store let us do it! Can I speak to someone else? Isn’t there someone else who can do this?”
The manager sighs. She goes through the one process where you can ‘override’ the computer, but it is a line-by-line process where she needs to reduce the items individually, after returning them all.
All the while, the women keep going on about the crazy old lady who is always mean to them. I’m standing there rolling my eyes, since they are talking about a Kids section employee, who is rather one of the nicest people working in the store, and has been with the company nearly 20-years–this complainer would have been a baby when my coworker first started. Yet, most likely, she’d also be whining, “But daddy said I could! I hate you mommy!”

What people do to get their way. I’ve since helped this woman again, wondering why she’s so rude and mean, even when I”m as nice as I can be–and yes, breaking rules to give her the discount just to get rid of her–but she never says thank you, or anything, she’s just demanding and angry. People, it’s called ‘Self-fulfilling prophesy’–why are people mean to you? Because you act like an asshole. Why do people make your life hard? Because you’re hard to deal with. Get over it, grow up, and start acting like you’re an adult. You can’t be an unhappy bitch your entire life.

Customer Type: Big Baby, Capitalist, The Complainer, Don’t Kill the Messanger, The Liar

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The Old Man and The Bag, Chapter Two.

May 20, 2010

I’m sitting in the back, eating my lunch, on break. A coworker comes up to me and says, “Your favorite customer is here.”
And I was thinking, “Well, I have so many…”
“The bag-man is here. He was calling me the store’s name, as if that’s my name. And he was asking for you.”
I stopped eating. Seriously, am I that important to this man?
“He kept asking for the tall guy with the black hair.”
Lovely, just great, some crazy old man needs me.
“He told me to prove to him there are no more bags left.”
Really, how do you do this? It’s like proving there’s no cake because we ate it all by cutting our stomachs open. So she was in the back looking for more bags, which don’t exist, which is also a paradox. Instead, she sends yet another manager to help the man.
I lean back and I tell her, “Did you see that movie, ‘As Good As It Gets’?”
“Yeah.”
“I’m the waitress.”

~’Where do they teach you to talk like this? In some Panama City “Sailor wanna hump-hump” bar, or is it getaway day and your last shot at his whiskey? Sell crazy someplace else, we’re all stocked up here.’~

I wondered if he’d be at my house asking why I wasn’t at work today, offering to help my son who doesn’t exist, and sending a doctor over to make sure my nonexistent boy isn’t ill anymore.

Customer Types: The Dumb, Micromanagement. The Riddler

The Old Man and the Bag

May 15, 2010

Chapter One.

He was an old man who wandered alone in his flip-flops through the mall I work and he had in his pocket eighty-four dollars and seventy-nine cents always without buying anything new. In the first forty days he bought and returned the same bag over and over again. But after forty days we were without his bag, and my managers had told me that the old man was now definitely and finally crazy, which he showed by yelling at me, yelling at himself, and I had called the managers to deal with him, because his bag was gone, and he was mad. I had seen the old man come in each day to buy a bag then return it, saying he’d come back and buy it later and I always had some naive coworkers help him, listen to him rambling about his son and daughter, who probably do not exist, while holding onto the bag he’d buy and return, then buy and return again. His clothes dirty, aged and wrinkled, it looked like the flag of permanent defeat.

The old man was thin and Asian with deep wrinkles on his forehead, which creased whenever he spoke. While yelling at himself, he once left his clothes and Walkman in our tables, and then went away, forgetting he even did so. We returned it to him when he came back again. He came today, asking for his bag, but it was not there. We had finally sold them all. He yelled at me, telling me to prove they were all gone, to show him there were no more. Is this an oxymoron? He would not stop yelling. I ruined his habit, his daily routine which made him feel safe, for he is a crazy man that I once pitied and humored for his loneliness. Yet, I despise being yelled at and threw him to a manager instead. From now on, I will not be helping him anymore.

That’s Nice to Know, You Must Be Very Proud of Yourself.

April 5, 2010

I must try to contain myself as I write this, since today was one of those customers that make me question why I’m still in retail and why I put up with people, who in all truth, I would go up to and tell them what’s what. I’m not someone who would whisper to a friend, “Wow, she’s being awfully rude, don’t you think?” I point, and exclaim so others can see, since that’s what rude people want, right? An audience? I say, “You are being really rude.” There are people, like today, that make me want to be able to just quit, and do what I really need to do–put them in their place.

So this old, white woman asks me for capri-pants, the kind that go to your knee. As a fashion person, that description is… Do you know? Bermuda shorts. Those are longer shorts, that usually end around the knee. So I showed them to her, and she glared at me, “No, that’s not it!” As I try to explain what she asked for, she moves me aside saying, “Nevermind, I’ll ask her.” One, I hate gender discrimination, I don’t care how old you are, you learn to live with the times. The fact society moves in such slow periods is the fault of people like this, those people who ‘liked the old days better’. They have villages for you people who want to live your own way, capturing moments in time, but then, there sometimes they smother you with a pillow. Second, as I turned, I prayed, I prayed on Easter Sunday, that this woman wasn’t heading towards the only white female working on the sales-floor–because we have a diverse and multi-ethnic staff, and we live in a culture that is equally diverse and complex. Of course it was the white girl, and that makes it gender and racial discrimination.

So she walks to the girl, who is obviously busy helping other customers, and doing stock checks. I tell her, this girl knows panties and bras–without her turning to look at me, I get the response, “That’s nice.” I tell her, “I am the person that puts out the merchandise here.” And she turns to me, and says in the most sarcastic, sardonic, and rude tone, “That’s NICE to know, you must be VERY PROUD of yourself.” Then turns away again. Anything I say from that point is met with a, “That’s nice.” I hear her telling the girl as I walked away, “I used to shop at the old store before it closed…” With customers like you, it’s quite obvious why it shut down.

I have been dismissed. So I tell the girl, and everyone on the walkie-talkie, “If that woman needs any help, I have suddenly forgotten everything I know.” I was also so irritated, I was shaking, so I went into the back to breathe. But it didn’t help. I couldn’t work in that part of the store, so they switched me for over an hour. After which, the girl comes to me saying, “What was up with that woman? She was crazy, and she was a real b—-.” She went on to explain how the woman kept asking for things that don’t exist, like shorts that are tight at the top and wide at the bottom, know the name? I’m done handing out clothing titles for today.

This is the sort of person, I see as holding society back–making it backwards. The fact she has lived this long without someone correcting her–if I did not work there and I witnessed that, you can be sure I would have corrected her–this is more than the fault of her parents raising her incorrectly, unintelligibly, and narrow-minded, but also society for allowing her to grow and mature and be a ‘human being’.

My recent visit to New York showed me that I have been slightly naive in dealing with rude people. Some people are smart enough to know they’re rude. I consciously know when I am being rude, so don’t think it’s a mistake when I am. Nor am I that much of a buffoon to try ‘acting’ like it was a mistake when it wasn’t. Yet, it is a conscious choice. We make a choice, like in those awful Armageddon movies where the world is ending so we ‘unite together’. We know we can. We could do it this very day, this very moment, uniting as a civilization, but we don’t. We don’t see a reason to. And as much as we can act ignorant to this fact, we know we make that choice to be rude, stubborn, irresponsible, ignorant, and ungrateful as human beings. Each time we do it, we know we are in effect creating, prolonging, and nurturing the unevolved world and society that we live in. Each person we allow, each friend and family we allow to continue being this malevolent human being, is another candle that needs to me smothered so that one day, we can be a true and real world of human beings.

Customer Types: The Deaf, The Dumb, FashioNOTsta, Guessing Game, Lowered Expectations, Micromanagement, Modern Slave-Owner, The Racist, Sexual Discriminator, Tailor-Made