As a testament to my statement that I can ‘Act More Korean Than a Korean’ I have a story to tell. It was the end of a long, irritating day, part of a long and irritating week. I already had two bad happenings, which I’ll write about later. Two Korean women come up to me asking if this ‘discount on denim’ works on their chambray shirt and denim shorts. And I tell them, “No, it only works on the full-length jeans. The computer doesn’t accept shorts or shirts. Only full-length.” After making sure they were clear, I went along on my way.
Several minutes later, I am in the fitting room, and I hear on the walkie-talkie, “Hey, does the discount work on a shirt or denim shorts?”
“No, only regular jeans.”
“Well they said someone told them it works.” I turned my head faster than the world spins; I’m quite sure the earth stood still for a moment in consideration.
I stalked out of the fitting room, straight to the cash registers; nay, I stomped, bashing floor tiles as I walked. I turned the corner, and there they were, the two Korean women, playing tricks. I go up to them, shaking my head.
“For shame, you lie. You know I told you it doesn’t work. For shame!”
The cashier turns to me, “Are you speaking to me?” She has just given them the discounts, which they know they should not have gotten.
“No,” I point at the women, “They asked me, and I told them it doesn’t count. They lied. For shame. Shame on you! How embarrassing you have to lie. For shame!” I continued to speak to them as children, shaking my head, and their only response was to turn away, looking down, because they couldn’t make eye contact with me. I also made the ‘tsk, tsk’ sound, just for emphasis. I will explain all of this later. I kept saying “Shame, for shame!” as they took their ‘deals’ and walked away. I will not be forgetting people who lie, especially using me for that cause.
So what just happened? Shall we explore it?
You see, many Asiatic cultures, especially around Vietnam, China, Japan, and Korea have ancestor worship. They live as examples of honor and respect for their family and those who came before them, this often includes anyone of their culture whom is older than they. My words were chosen correctly, because if I challenged them, if I said they lied in a different fashion, then they would have and could have yelled back. When have you not seen a Korean being lectured, who yells back and get obnoxiously loud? When they are wrong.
I spoke to them as a child, as they too have spoken to their children who lie, who do bad things, telling them to be ashamed of themselves. They have made their parents, their parents-parents, and all their ancestors who no longer live bear a sign of shame because of their actions. This I reminded them, by saying “For shame,” over and over, so they knew, they would get their discount, but at what cost? They lied to save a few dollars, that is embarrassing, it is disrespectful to me, and brings shame to them and their houses. All the spirits of their family will look down on them as they carry their disrespect and shame. All to save a few dollars. For shame. For shame!
They could not get mad or yell at me, as they have done. They cannot have long discussions and questions challenging this rule or that rule, as many do every single day. They knew they were wrong, and admission of this fact was their inability to look at me, or speak. They knew who was right and who was wrong.
As my coworkers gasped in amazement, I just shook my head. The older Korean women looked down, not making eye contact with me and walked away with their discounts and their pride broken. They’ll know better next time than to lie, especially to me or about me. I told my coworkers, those women will need to put out some extra oranges in their shrine tonight for the deals they got.
Customer Types: Capitalist, The Liar
Memoirs of a Retail Salesperson 