Posts Tagged ‘children’s’

Department-Sized Table

October 27, 2010

A customer is lost, and I approach her and her daughter. “Are you looking for something?” She tells me she’s looking for the children section. I point in the direction where it is, only twelve-feet away. There is a huge doorway, where you can obviously see children mannequins and kid’s themed items. First, she goes toward a mirror, which I find odd. I tell her, “No, it’s straight, keep going.” So she walks, stopping one-foot away from the kid’s department and looks curiously at a cabinet of adult merchandise. She has a surprised, confused look as if, “What? This doesn’t look like kid’s clothes.” I’m standing there thinking, “Yes, the entire department fits in one fixture.” She looks back at me with a face saying, “This isn’t kid’s clothes.” Then her daughter proves to be the one with the brains, pointing at the kid’s department only a foot away. “Oh!” The mother exclaims, turning back to thank me. She waves as her daughter pulls her away. I roll my eyes without rolling my eyes and tell her, “You’re welcome.” Then I go back about my business.

Customer Service: The Blind, The Dumb

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Dot Sale

July 4, 2010

A couple enters from the children’s section. They have different promotions than we do, so I decide to tell them.
“Hello, we have additional sale on adult sale product!”
The woman turns to me, and half-shouts, “WAIT!” There is a moment of silence. I was expecting her to be all surprised, asking if she heard me right or something. “Did you just say Dot sale or Adult sale?”
My face goes blank. I have no words to say. I know the proper response is, “Oh, why yes, I did say Adult Sale.” Instead, my face must say what I’m thinking, “Why in all the world would I say Dot sale? What the hell is a Dot sale? Who even says Dot sale?” Seriously?
Her husband, bluntly, answers for me, as he pushes her along, “He said Adult sale.” You know, there are times your spouse makes you embarrassed you married them. This is one of those times.

Customer Types: The Deaf, The Dumb, Rhetorical