Posts Tagged ‘all’

Divide and Conquer!

November 18, 2011

Two interesting customers enter the store. I hear someone say, “They were here for three days already!” Well, we’ve also had a sale going on. Basically, the sale is everything is on sale, 25% off the entire store. Hopefully, you understand how this works, you get 25% off everything. This discount is advertised throughout the store, in the windows, and of course, for the last three days.

So one of the two women comes up to me and asks, “Excuse me, how does the sale work? Do I get 25% off one item, or do I split it between everything I buy?”
I stare at her blankly for a moment. This must be a stare I give several times a week, to a variety of different customers, with an array of bewildering questions thrown randomly at my head. “You get 25% off everything you buy.”
“Oh, okay.” She turns and walks away.

Okay, pause, what just happened? It took me several minutes to even deduce what she asked me and what her brain was thinking. In the end, I convinced myself, for whatever reason, she believed the discount would be split between all the items she buys. Thus, I would give her 10% off one item, 5% off another, and we’ll say 10% off another, reaching a grand total of–wait for it–yes, 25% off! Okay, sure. Wow, that’s just borderline not-intelligent-at-all.

Customer Types: The Dumb, Lowered Expectations,  The Riddler

Itchy Panties

July 14, 2011

So a very natural looking woman comes up to the register with a ball of clothes. By natural I mean, the idea of hippie comes to mind, but that’s so decades ago. This is one of those all-natural people, which is fine, as long as I don’t smell body-odor–this is generally worse when I go to an all-natural foods-type grocery store and smell body odor, it definitely ruins one’s appetite. So anyhow, she has that ‘look’, which generally doesn’t mean anything, but thankfully usually means she’ll have an eco-friendly bag, which she does. The main issue is her bundle or ball of clothing

I really could not tell what I was looking at as I grabbed the ball and attempted to pull out pieces of clothing. At the same time I’m pulling, I hear a coworker on the walkie-talkie say, “Look at all these panties she tried on! I wonder if she bought any?” I have no idea what she’s talking about, until it falls into the palm of my hand–one underwear, inside-out. And then another, and another, I’m standing staring at a bunch of worn panties. I pray, I pray to all who can hear me not speaking it aloud, “Please tell me she didn’t try these on!” Yet, bikini bottoms also emerge, and even though I’m being careful, they’re all inside-out, and I’m accidentally touching hygenic-liners, I’m touching the parts of panties that touch the various places I don’t generally think about touching at work, literally.

My hands start to itch. I wonder if it’s my imagination. I suddenly wish I had super-sight, or I could take the time to look closely at my fingers. I imagine little critters and things crawling all up and down my hands, and up my arm. Even now, I feel uncomfortable and dirty. Yet, I struggle through it. I scan every single one of these panties, attempting to put them right-side out, but I have to touch so many things in order to do so. I quickly pack it into her eco-friendly bag, and after she leaves, I beg someone to watch the registers for me.

I definitely need to wash my hands.

Customer Types:

English 101: All versus One

November 11, 2010

Hello students, today’s lesson is an easy one, if you can read English. Are you ready? All is everything, all is everyone, all is basically all. One is singular, one is by itself, thus one stands alone. Got that? Good.

A customer comes with an older coupon, which is still good, giving her 25%-off one regular-priced item. I go through the transaction, and she’s buying three items, two are regular-priced and one is sale. We always give the discount for the most expensive regular-priced item. I tell her we actually have a special for today only–40%-off instead of 25%-off. She seems okay with this, but of course, you can never tell with these kinds of people. So I go through the transaction, and she stops me.

“Wait! That’s not right! That’s the same discount I’d get for 25%-off!”
“What?”
“You aren’t giving me any savings, it’s better with 25%-off!”
I blink, and wonder why I”m faced with such utter brilliance on a daily basis. I explain to her there is no way 25% is greater than 40%-off.
“No, it’s not a better discount!”
So I go back and I show her the discount, and I even pull out a calculator to show her the price of 25%-off and 40%-off. Obviously, in any world except for advanced mathematics, you can argue the 40% discount is far better. She’s still yelling at me, getting angry at me.
So I say flatly, “Fine, I’ll do what you want, okay? I was trying to be nice, but I’ll give you the discount you want. 25%-off.”
So I change it, watching the total increase as I showed her several times with the calculator. Then she yells stop again.
“What are you doing?!? Isn’t this for all items?”
I roll my eyes without rolling them. I point at the coupon, I want to say, “It’s printed in English.” At the very top, the first line, “25%-off one regular-priced item.”
“Oh, I thought it said all items.” She gets violent with the credit card machine, swiping it. I tell her to stop, because we have to get back to that screen, as I say, “So I guess the 40%-off is better.” There is silence. “Now you can swipe.” NO apology, just like there was no thank you I even offered to give her a better deal. This was my first customer of the day. Oh, be sure, be quite sure, she helped make the rest of the day FANTASTIC! Utterly fabulous, thanks lady.

Customer Type: The Blind, The Dumb, Learn the Language, Unapologetic