I answer a phone call, and the person on the line says, “Hello? I’m looking for the roach top.”
I stand there for a second, and repeat “Hello?”
“Are you looking for kids clothes?” I mean, I can’t think of any roaches, maybe grasshoppers or ladybugs.
“No, I’m looking for a womens top. It’s a roach top. Mine is too small, I need a medium or large one, preferably black, but I’ll take red, too.”
I pause for another second. “Okay, let me put you on hold.” I ask around, “Hey, there is a customer looking for a roach top. Does anyone know what that is?”
“Do you mean ruched?” When an item of clothing is ruched generally the top is folded over onto itself creating a look similar to curtains or pleats, some people would consider it ruffles or petals.
I take another moment, and realize, “Oh!” At this point, we all laugh, and start to make roach comments. “I need help finding a big roach. No, that’s not big enough. I need a medium or large black roach. Did you find my roach yet? My customer needs a roach now!”
After the laughter has died down, I pick up the phone, “Yes, I have your roach top. I found some gray, too, just in case.”
“Oh, thank you!”
No, no, thank you.
Customer Type: The Dumb, FashioNOTstas