This will possibly be one of my shortest stories of all, and then I’ll make it unnecessarily long. So we have a complex sale going on, which makes us take forever getting through transactions, especially when someone buys a lot of special items. Well, we had all our registers running, and trying to process people as fast as possible, and I tell the next person, “Hello, I can help you here!”
The customer comes up, and dumps a pair of super-sale items on the counter, scowling at me, “I waited so long, I don’t want this anymore.” And then she turns and leaves.
Oh. My… I’m devastated. I’m crushed! My world, my world is over! How could you do this to me? I can’t believe you’d hurt me so badly! *Rolls eyes*
Seriously, if you wanted to make a statement about the fact we were working as fast as we could, and that we’re losing out on your very important five-dollars, perhaps you could have asked for a manager? Even better, you could have grabbed at least some full-priced merchandise which cost a couple-hundred dollars, and then said, “I waited so long, I don’t want this anymore.”
Seriously? Even my mother will put a can of tomato sauce on the gum and candy shelf, leaving a grocery store instead of going to a cashier and saying, “I waited so long, I don’t want this anymore. Here is your can of $1.00 tomato sauce back!” Because you know, they’d do all they could to stifle their laughter and try to remain professional, saying, “I’m so sorry, please, please come back. Please buy this can of tomato sauce, because it really matters! Your purchase makes a difference! Please, I have children to feed!”
Seriously, get a life. You should have left after your first sigh, and saved yourself all those precious minutes waiting in line, to go outside and waste your life in other ways. Or, if you were smart, after waiting so long for your awesome deal, you could have… *gasp* bought the item! So at least you didn’t waste your time, genius. Wow, what a revelation! Seriously.
Customer types: Capitalist, The Dumb
Tags: buy, capitalism, customer, dumb, gasp, grocery, idiot, line, long, purchase, retail, return, rude, sale, sales, salesperson, store, stupid, tomato, wait, waited, want
Memoirs of a Retail Salesperson 
February 9, 2010 at 12:47 am |
Hey, i found a site that has similar working stories like yours that you might like… or get mad at. They come from all workplaces and all around the globe…
http://notalwaysright.com/
Good for a laugh, at someone else’s workplace customers, anyway…
February 9, 2010 at 10:26 pm |
Oooh, that is good. Haha. I have to read more. I think the main reason I get mad is that I care (about the customer), I need to blog that, too. Trying hard to do things to benefit the customer, set-up displays to make it easy, and convincing managers to choose the customer over how pretty a display looks turns into a slap when customers are rude. Haha.
February 26, 2010 at 11:50 am |
Oh, I have another one you might find even more heinous.
http://www.retailhellunderground.com